Our vision is a world without waste.  NoSo ® Patches makes environmental and social change through extending the life of clothing by using next generation hi-tech do-it-yourself patches.  Our mission is to reduce textile waste by keeping gear in use and out of the landfill.

We’re looking for a motivated superstar to join our team.

The position is full time with the opportunity for path to COO.  Applicant will work closely with CEO who is passionate about being the change, she’d like to see in the world.

Learn more about nosopatches.com

Director Of Operations

What You’ll Do:

Supplier Management

Manage existing and new vendor and supplier relationships which includes controlling costs, reducing vendor related risks, and ensuring service delivery according to SLA. Arrange for the purchase of raw materials, supplies and services as needed for current and future products based on best cost, selection, service, company values, distribution capabilities and availability.

Production Management

Track production process and monitor for non-conformities. Ensure on-time and accurate delivery of product to customers with exceptional quality.  Track the progress of all shipments and address problems as needed.  Follow up with vendors in supply chain to meet timetables and customers’ expectations.  Look for ways to automate current procedures.

Inventory Management

Analyze data and make informed decisions regarding product line management, including UPC/SKU sell through, discontinuation, and re-orders. Maintain SKU master, bill of materials and obsolete products.  Ensure raw and finished good inventory accuracy. Manage relationship with 3PL, including order upload to WMS, inventory validation, keeping a close eye on inbound as well as outbound shipments. Communicate ATS to sales team.

Personnel Management

At NoSo, our people are our biggest asset.  Our team push the boundaries of design, technology, and innovation for some of the world’s leading brands in the outdoor and hook & bullet industries.  You will support in hiring talent to help the company continue to scale. You’ll look for ways to automate time/labor tracking from ordering, and reporting.  You will work closely with key decision makers to help build out our team of talent.  You’ll help with interviewing and sending offers to both full-time and freelance candidates across teams and geographies.

What You’ll Bring:

Technical skills: Everyone stretches to the top of their game when they work with you.  Raise the bar so others will follow.  You geek out on systems and sweat the details, never losing steam on a project.  Advanced skills in maintaining and developing Microsoft excel sheets (writing formulas and managing data). Analytical mind that allows applicant to process information quickly.  Ability to review financial statements, direct budget planning, improve profitability and maximize employee efficiency. Proven record of forecasting future needs.  Document business rhythms for repeatable success.

Communication skills: Extraordinary emotion intelligence; a natural empathy for fellow humans and an uncanny ability to read people and anticipate their needs, hopes and dreams.  Exceptional communication skills across all channels (phone, in-person, email, Slack); and the ability to build trust and instant rapport with leaders and staff.  Genuine enthusiasm and dedication for diversity, inclusion, and belonging initiatives and programs. Experienced with supply chain terminology and communicating with vendors, shippers, producers, fulfillment, and other 3rd party service providers. Negotiation and conflict resolution skills.

Quality of work:  5 + years demonstrated experience leading teams.  You connect everything you do to the goals of the brand.  Accurate record keeping, detail oriented & organized.  Ability to follow standard operating procedures and handle a variety of tasks and varying priorities. Ability to move quickly to prove out ideas. Curiosity, humility, and a passion for doing great work.

Cultural Fit

  • Mindset of a process improver
  • Mindset of opportunity and growth
  • Lifelong learner
  • Collaborates well within a team
  • Works independently without supervision
  • Takes ownership of your job and volunteers for tasks that may not be your direct responsibility
  • Help others
  • Seek out the truth by working with those closest to the issue; don’t make assumptions
  • Provide support and maintain self – esteem
  • Be sincere and honest in all communications
  • Hold ourselves and others accountable


  • Salary full time (salary based on experience, with opportunity for advancement in the first year)
  • Flexible paid time off
  • Outdoor Industry discounts
  • Flexible work from home policy
  • An annual tech stipend
  • A personal and professional growth stipend; and
  • Performance based bonus
  • Opportunity to work with an environmentally focused brand leading industries to a path to more circularity.

How to Apply

To apply, please send your cover letter, resume, and list of 3 references (names, position, relationship, and email address) to hire@nosopatches.com with the subject line “Director of Operations”.  No phone calls or drop ins.


  • Applications reviewed on a rolling basis, beginning on September 7, 2021
  • One way interviews via Spark hire to begin immediately.
  • Anticipated start date October 1, 2021

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. NoSo is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.