Noso is excited to hire a Sales, Customer, Operations Coordinator to work at our headquarters in Jackson, Wyoming.

– Position based in Jackson, Wyoming. Virtual considered.

Sales, Customer, Operations Coordinator:

Position Responsibilities:

  • Data entry of wholesale and custom orders.
  • E-mail custom and wholesale look books to potential customers.
  • Work directly with COO and production team to manage order details via Slack.
  • Shadow CEO until up to speed with all aspects of company, emulate brand vibe and stoke at all times.
  • Track and communicate pre-order and asap customer orders.
  • Coordinate with reps regarding design specs for custom orders.
  • Attend bi-weekly team production meetings.
  • Upload .ai .eps files to project management system for production team.
  • Ability to think outside the box & respond to problems with positive mind set.
  • Respond to various entrepreneurial items that may pop up with a can do attitude.
  • Work on sales and marketing projects to help reach company goals (blogs, videos, etc.)
  • Coordinate product imagery assets with distributors, wholesale and custom accounts.
  • E-mail purchase orders for approval to sales force and customers.
  • Coordinate with fulfillment team regarding order exceptions, subs, invoice discrepancy in a timely fashion.
  • Research and identify potential clients, create sales presentations, and serve as a point of contact for existing clients.
  • Maintain accurate inventory and communicate to team current Availability to Ship.
  • Prepare sales reports for Director of Sales.
  • Update and Maintain information on B2B and B2C platform.

Technical skills:

  • Advanced skills in maintaining Excel sheets.
  • Analysis of information from a variety of sources to enable quick and accurate decision making.
  • Data entry, management, and reporting.
  • Experience working with Quickbooks & ERP/MRP systems.
  • Proficient user of Microsoft office products and ability to use basic features of Adobe Illustrator.
  • Experience with online merchant platforms a plus.

Communication skills:

  • Experienced with supply chain terminology and communicating with vendors, shippers, producers, fulfillment and other 3rdparty service providers.
  • Customer service skills.
  • Negotiation and conflict resolution skills.
  • Ability to work independently with intrinsic drive.

Quality of work:

  • Accurate record keeping, detail oriented & organized.
  • Ability to follow standard operating procedures and handle a variety of tasks and varying priorities.
  • Ability to thrive under pressure.

Cultural Fit:

  • Creative & witty.
  • Outdoorsy and respectful of our planet.
  • Desire to work for a growing company in the sustainability space.
  • Intrinsic drive and independent.
  • Outgoing and kind.
  • Takes ownership of issues.
  • Quick learner.
  • Develops relationships.
  • Enjoys learning complex topics.
  • Accustomed to complex and fluid operating environments.

Salary: Depends on experience.

Hours: Full Time 40 hours per week

Please submit resumes and a nice cover letter to [email protected], no phone calls or drop ins.  Emails with jokes, puns, and riddles won’t get you extra points – they are just nice to read.

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